Adobe Internship
Adobe is a leader in digital experiences through its Adobe Document Cloud, offering tools like Adobe Acrobat and Adobe Sign that streamline the creation, editing, and sharing of PDFs, as well as e-signatures for businesses and individuals. Its cloud-based platform enables secure, paperless workflows, enhancing productivity and collaboration across digital documents.
My Role
UX/UI Designer
Project
Intern Projects
Timeline
Summer 2024, 12 weeks
Tools Used
Acrobat, Figma, Spectrum, Miro, Slack
Overview
Background
Interned on the Document Cloud Collaboration team working to supercharge share and review workflows on Acrobat using GenAI. I worked on two projects during my 12 weeks: auditing Acrobat collaboration workflows and integrating GenAI within commenting threads. My work was largely independently driven with weekly check-ins with my manager and design mentor.
Project 1: Acrobat Audit
Audit Structure & Summary
Scenario
To best capture the share and review workflows, I utilized three different accounts to capture both the logged-in and guest experiences.
Challenges
Emerging Themes
At the conclusion of an extensive audit through desktop, mobile, and web, I identified these four emerging themes.
Share Setting Clarity | Link Settings
Link settings are not explicitly clear to the user when viewing the share sheet. In order for the user to see link settings and options, they must click the bottom tab of the sheet that gives more information as to other sharing options as well as commenting privileges. This could lead to confusion as to who has access to the document and when. Below shows the existing Acrobat share sheet and a proposed share sheet that better surfaces link settings to the user.
Project 2: Supercharging Acrobat’s review workflows on Mobile via AI
Project Overview and Timeline
Mid-Point Reflection
Pivoting Solutions
Though I was generating different ideas and variations of solutions from enhancing workflows, I began to realize I was experiecning the dilemma that I was “an inch deep but a mile wide” - I threw too many ideas together and ultimately ended up with kitchen sink of different designs.
Project Presentation | Video
Next Steps
Learnings
Reflection
Takeaways
After concluding each project, I shared my findings with the Document Cloud Collaboration team in a 25 minute share-out that went into the details of the project structure, process, findings, and proposals. I also presented a shorter 5 minute version during the Design Intern Project Expo where all of the bay-area interns had the opportunity to showcase a quick overview of their work.
During my time with Adobe, I came to learn a lot more about what it means to work at a large company. I didn’t realize how many parties are involved at each stage of product development, and working with people asynchronously provided an extra challenge for collaboration. However, through this I was able to experience the encouraging network and support that the employees at Adobe bring to teams. Each individual brought a diverse set of skills and perspectives that allowed for a creative environment and impressive solutions.
Special thanks to my manager Mili Sharma and my designer mentor Elmer Barrera!
